stay. a modern dog hotel

Check-in time
Mon–Fri 7am–7pm
Sat–Sun 8am–6pm

Check-out time is 12 noon, after that an additional fee will be assessed.

Visa, Mastercard, cash and checks are accepted forms of payment.

Stay provides pick-up and/or drop-off service for a fee.

Cancellation Policy
The credit card on file will be charged for the entire reservation for no-show or no cancellation done within the time frame listed below.

50% non refundable deposit is required for High season reservations.

High season cancellation:

Ten days in advance that include:
• Nov. 19 – Nov. 29 2010.
• Dec. 17 - Jan. 2 of 2011.

Five days in advance that include:
• Memorial Day
• 4th of July
• Labor Day.

One day for non-holiday reservations.

Food
Owners must bring food for your dog to avoid changes in the dog’s diet. Individual meals must be packaged in zip-lock bags per length of stay. Edible treats are welcome. No rawhides allowed.

Alternatively, owners may purchase food from our retail store.

Medication
Make sure medication is labeled and dosage instructions included.

Emergency
If your dog becomes ill while you are away, we will contact you and your veterinarian immediately.

In case of emergency during regular business hours, we will transport your dog to the nearest veterinary clinic. After hours and on-weekends, as needed, we will transport your dog to a 24 hour Veterinary Emergency Center.

Belongings
Stay provides beds, blankets, water and food bowls for our guests. Please refrain from bringing belongings from home.
Stay is not responsible for any lost or damaged items.

Health
Stay requires a veterinarian certificate indicating proof of vaccinations for distemper, rabies, parvovirus and six month bordatella for at least 7 days prior to boarding. Titer protection may be substituted for the distemper and parvovirus vaccinations.

Please inform us if your dog has not been spayed or neutered after 6 months of age.

Temperament
Stay requires that dogs pass a brief temperament test. Call us at 773.509.0001 to schedule.


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	Owner and Dog Registration Liability Waiver and Service Agreement Reservation Request