On paper, Stay is the kind
of place that makes you want to sit up and
snicker. Among a new breed of pet-boarding
facilities that bill themselves as "dog
hotels," it's like the W Hotel of dog
kennels with East Bank Club- caliber exercise
amenities.
But step inside this Ravenswood stable
and it's hard to deny its innovativeness.
The dog day care and boarding center combines
the aesthetics of Design Within Reach with
the peacefulness of a Zen sanctuary and
the practicality of, well, a dog kennel.
Nestled against the river with a handful
of Stonehenge-esque stones planted outside,
the place has the simplest of adornments—beaker-shaped
vases filled with bunches of reeds suspended
on the walls and a cluster of paper mobiles
hanging in the lobby.
While doggie pampering is not a new concept
in Chicago, consistently rated one of the
country's top 10 dog-friendly cities by
sources such as Dogfriendly.com and Dog
Fancy magazine, Stay, at 40,000-square-feet
(with plans to expand beyond 50,000) ups
the ante on level of care.
Karen Okura, manager of animal behavior
and training at Chicago's Anti-Cruelty Society,
thinks the big swing in people's approach
to caring for their animals has happened
over the last 10 years. "[Our pets]
have become useful to us. Dogs can sniff
out skin cancer and [provide] seizure alerts.
The more we see these animals as partners,
as family members, it's easier for us to
make that jump," Okura says. "People
think [my pet's] my family member, why wouldn't
I spend as much money as I could on [that
pet]?"
Northwest Side resident Betsy Armstrong,
executive director at a Chicago not-for-profit,
whose chocolate Labs Lulu and Muddy share
a suite at Stay while she and husband Doug
are away, says, "It's nice for us to
think they're not stuck in a cage while
we're off having a great vacation."
The couple uses Stay's day care facility
Mondays through Fridays, as well.
Open only 31⁄2 months, Stay has not
only locals like Armstrong, but out-of-town
clients, dropping off their dogs in Chicago
on their way to vacation. Moreover, it offers
a social scene for dogs and their owners:
While Stay's occasional movie night draws
a crowd of about 30, the bi-monthly Flealess
Market, an organized bonanza featuring all
things dog-related, attracts 600 people
in a day.
Stay owner Michael Heltzer ran a furniture
design business during the 20 years prior
to opening Stay. After selling his business
last spring and re-evaluating what he wanted
his daily life to look like—plenty
of family time, activity and dogs—he
arrived at the notion of a kennel.
The facility, one of two boatyards Heltzer
owns, is now home to 60 to 70 dogs on any
given day as well as a resident vet, a sprawling
play area grooming room, lap pool with jet
stream, a retail area (with such items as
hemp leashes and bacon- and cheese-flavored
biscuits) and 110 runs of the standard,
deluxe and suite varieties.
With the industrial shell in place—slate
floors, super high ceilings and exposed
brick walls—the building didn't need
much work: a paint job, some corrugated
metal panels on the walls and a few amenities.
It's the suites, four 160-square-foot, glass-enclosed
rooms sitting adjacent to Stay's entrance,
that put your average apartment to shame.
The pale blue painted rooms come with a
shelf of tea lights, fresh flowers, a gallery
of limited edition Keith Carter black and
white photographs and 24-hour Web cams so
the dogs' owners can watch them from afar.
For $75 a night, they cost one-third of
the average amount people spend on their
dogs for grooming and boarding services
per year, according to the APPMA National
Pet Owners survey.
The rooms also function as a kind of intensive
care unit for dogs requiring special attention
for health or temperament reasons. Many
are patients of the in-house vet, Dr. Barbara
Royal, whose approach to orthopedic rehab
includes acupuncture and underwater treadmills.
While most of the dogs here come from relatively
privileged homes, Heltzer offers foster
care for dogs rescued by the Anti-Cruelty
Society. So far 12 have been adopted, including
one Heltzer took for himself, growing his
own family of dogs to a total of eight.
Says Heltzer, "Opening Stay gave me
a reassurance my dogs would be well cared
for."
Jessica Herman is a local free-lance
writer.
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