If your dog will be Solo play during their time at Stay there will be an additional fee of $15 per day.

The pricing for daycare and packages are as followed:

1 Day:	$62
10 Days:	$600
20 Days:	$1160

*A Meet & Greet is required to fully assess your dog. Please book your reservation online or call us at 773.509.0001.

Solo dogs include any dog that requires one on one specialized care due to any of the following: dog aggression, lack of socialization, not spayed/neutered (over 6 months old), health issues, or any owner request.

 

If your dog will be participating in Ruff Rider Playgroup during their time at Stay there will be an additional fee of $10 per day.

The pricing for daycare and packages are as followed:

1 Day:	$57
10 Days:	$550
20 Days:	$1060

*A Meet & Greet is required to fully assess your dog. Please book your reservation online or call us at 773.509.0001.

 

 

• Vaccinations
• Spayed or neutered
• Microchip
• Meet & Greet

Intact dogs will be provided with a separate specialized daycare. *Additional fees apply

Stay requires a veterinarian vaccination record indicating proof of vaccinations for Distemper, Parvovirus, Rabies, and Bordatella. A Titer Test may be substituted for the Distemper and Parvovirus vaccinations.

As of January 2017, all boarding dogs will be required to have a microchip. Please provide verified documentation of the serial number.

All dogs require a Meet & Greet prior to booking. Please call (773) 509-0001 or email: info@staydoghotel.com for more info & to schedule.

24-hours prior to reservation

*One full day of Daycare ($47-62) will apply for no-show or cancellation with less than a 24-hour notice – Notice by 7am the day prior to current reservation is required to avoid fee.

Daycare not available on

• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day and Black Friday
• Christmas Eve and Christmas Day
• New Year’s Eve and New Year’s Day

General play hours:

Weekdays: 10am–3pm
Weekends: 10am–2pm

For specialized groups (i.e., senior group, ruff rider play, or solo play) please call us for further information.

Stay offers your dog lunch upon request. Lunch time is at 2pm. Your dog will be brought down from daycare and given an hour to cool down before offering them their lunch. They will not return to playgroup after lunch. Owners must bring food for their dogs to avoid diet changes.

*Lunch is not offered on weekends.

Alternatively, owners may purchase food and treats from our retail store.

Make sure medication is labeled and clear dosage instructions are included.

Stay provides beds, blankets, water and food bowls for our guests. Please refrain from bringing belongings from home.

Stay is not responsible for lost or damaged items

Can you potty break my dog when he goes in for daycare?

Yes, we potty break outside upon request. Typically the dogs go in the play areas and it is cleaned and disinfected. 

I have a special needs dog, can you accommodate extra potty breaks?

Absolutely! Please inform Stay Team upon check-in if your dog requires additional potty breaks.

Does my dog get water while in daycare?

Your dog will have access to water at all times to ensure hydration.

Is there an age limit in order for my dog to socialize with others?

There is no age limit however, your dog must be fully vaccinated in order to join playgroups.

What happens if my dog does not play well with other dogs?

Your dog will have a specialized schedule. Please see Solo Dog Pricing and Policies.

What is the lunch schedule?

Lunch is given at 2pm on weekdays. Lunch is not served on weekends.

Does my dog get a resting period after eating?

Yes, all dogs are given one hour before and after meals to digest.

Where do dogs wait before and after daycare?

Your dog will rest in their individual kennels and are provided with beds, blankets, and fresh water.

Does my dog get breaks from daycare and activities throughout the day?

Breaks are given per your request.

Does my dog have to be neutered or spayed to play with others?

Yes, however, we do offer specialized daycare for dogs that are still intact.

My senior dog does not like puppies; can she play with seniors only?

Yes, we do have senior playgroups throughout the day.

Where do I find your webcam and will I be able to see my dog all day on the webcam?

Webcams are available 24/7 for Suite rooms. Daycare webcams are available during our scheduled play times.

Access our webcams through our website or app, search: Stay. a modern dog hotel

Do daycare passes have any requirements?

*Daycare passes do not expire, they are non-transferable and non-refundable.

*Additional fees apply for Solo dogs and Ruff Rider dogs. Please see Solo Dog and Ruff Rider Pricing and Policies.

Do you offer discounts for additional dogs in the family?

Yes, additional dogs will receive a 10% discount

Do you offer transportation and if so, what is the cost?

No, we do not offer transportation for your dog to or from our facility.

If I pick up my dog after daycare has ended is there an extra fee?

You are allowed to pick up any time after daycare during our open hours.

Monday–Friday: 7am–7pm

Saturday–Sunday: 8am–6pm

Do I need to make a reservation for daycare and if so, how early should I make one?

Yes, reservations are required. Planning ahead is always recommended.

Can someone other than me pick up or drop off my dog?

Yes, please provide stay with the full name of the individual(s) picking up your dog. Authorized personnel will require to show I.D.

What happens if I cannot pick my dog up from daycare before closing?

If you are unable to pick your dog up before closing, you have the option to have a friend, family member, etc. pick up your dog. Stay also provides boarding to dogs who cannot be picked up before closing.

Stay is open Monday–Friday 7am–7pm and Saturday and Sunday 8am–6pm.

When do I need to check my dog in?

Daycare starts at 10am (Monday- Sunday). It is recommended that you check in either before or around these times to maximize playtime for your dog.

What vaccinations do you require?

Stay requires the rabies, bordetella, distemper, and parvovirus vaccinations.

Does my dog need the influenza vaccination?

Stay does not require the influenza vaccination. However, it is highly recommended.

What is Kennel Cough?

Kennel Cough is a contagious airborne virus in dogs. It spreads much like a cold does in humans, and can be contagious even if symptoms are not present.

Symptoms may include dry or wet cough, nasal discharge, lethargy, and fever. Because Kennel Cough is a virus, there is no cure–and much like a cold in humans, requires rest and time for recovery.

Your vet may prescribe certain medications to make your dog more comfortable during recovery, and may also prescribe an antibiotic as a preventative measure against a secondary infection.

What is Canine Influenza?

Canine influenza (also known as dog flu) is a contagious respiratory disease in dogs caused by specific Type A influenza viruses known to infect dogs.

Symptoms are virtually the same as Kennel Cough, and may include dry or wet cough, nasal discharge, lethargy, and fever. Dogs can also be asymptomatic while carrying the virus, and still spread the disease.

Your vet may prescribe certain medications to make your dog more comfortable during recovery, and may also prescribe antibiotics as a preventative measure against a secondary infection.

If my dog is vaccinated for Kennel Cough and/or Canine Influenza, does that mean that my dog won’t get sick?

Vaccination against Kennel Cough and Canine Influenza may prevent the occurrence of either of these illnesses in your dog, however much like a flu shot for humans–they do not completely rule out the possibility of your dog contracting either one.

Vaccination against both are still very important however, as the duration and severity of Kennel Cough and Canine Influenza may be greatly reduced if your dog has been previously vaccinated.

What does Stay do to prevent guests from contracting Kennel Cough and Canine Influenza?

Our facility is thoroughly cleaned and disinfected daily. We also have industrial grade air purifiers in our Kennel, Lobby, and Daycare playrooms. The Bordetella vaccination is required for all of our services, and the Canine Influenza vaccination is strongly recommended.

Any dog that is suspected of having–or is showing symptoms of Kennel Cough or Canine Influenza is immediately quarantined. Since both illnesses are highly contagious airborne viruses, unfortunately we cannot completely eliminate the risk of infection.

If your dog becomes ill while you are away, we will contact you, your emergency contact, and your veterinarian immediately.

In case of emergency during regular business hours, we will transport your dog to the nearest veterinary clinic. After hours and on-weekends, as needed, we will transport your dog to a 24-hour veterinary emergency center.